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DELIVERY WITHIN THE NETHERLANDS

You can easily order from African Wines via the webshop. Orders over € 75,00 within the Netherlands will be delivered FREE of charge. If you order for less than €75,00, you will be charged €8,50 for shipping. Do you order on working days before 3pm? Then delivery usually takes place the next day.

DELIVERY POSTNL

African Wines packs your order and sends it via Flespakket, a specialised department of PostNL. You will receive an e-mail with Track and Trace details. You can keep track of when your order will be delivered or indicate where you would like to receive it if you are not at home.

CANCEL OR CHANGE ORDER

You can cancel or change your order at African Wines free of charge, provided the order has not yet been shipped. Please contact us by phone (+31 (0) 70 - 250 52 80) or by e-mail (info@africanwines.nl). We will then undo the order and refund the amount of money concerned to your account or make the change.

RETURN

If your order has already been shipped, you can refuse the package upon delivery. PostNL will send the package back to African Wines. After proper receipt of the return, we will transfer the money back to your account. The incurred shipping costs will be deducted from this amount. Would you like to return or exchange the purchased wines? Please send an e-mail to info@africanwines.nl with the reason for return. You will return the bottles undamaged and in their original packaging via PostNL. African Wines will contact you as soon as the returns have been received.

DELIVERY ABROAD

African Wines also ships orders outside the Netherlands. Please note that customs duties, taxes and other costs may apply to deliveries abroad. These are not included in the indicated total price.

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